Privacy Policy

 

An Important Privacy Notice from A.C. Insurance Services

In the course of our business relationship with you, we collect information about you that is necessary to provide you with our products and services. We treat this information as confidential and recognize the importance of protecting it. We value your confidence in us.

You trust us with an important part of your financial life. We are proud of our privacy policies and procedures and encourage you to review them carefully. This notice describes our privacy practices regarding information about our customers and former customers that obtain financial products or services from us for personal, family or household purposes. When state law is more protective of individuals than federal privacy law, we will protect information in accordance with state law consistent with the principles of federal preemption.

 

Information we collect

We collect and maintain information about you to provide you with the coverage, product or service you request and to service your account. We collect certain information (“nonpublic personal information”) about you and the members of your household (“you”) from the following sources:

  • Information we receive from you on applications or other forms, such as your social security number, prior insurance and driving safety record information.
  • Information about your transactions with us, our affiliates or others, such as your policy coverage, premiums and payment history.
  • Information we receive from a consumer reporting agency or insurance support organization, such as motor vehicle records, credit report information and claims history.

How we protect your information

At A.C. Insurance Services, our customers are our most valued assets. Protecting your privacy is important to us. We limit the access of our agents and employees to information about you to those who need it to do their jobs. We require those individuals to whom we permit access to your customer information to protect it and keep it confidential. We maintain physical, electronic, and procedural safeguards that comply with applicable regulatory standards to guard your nonpublic personal information.

We do not disclose any nonpublic personal information about you, as our customer or former customer, except as described in this notice.

 

Information we disclose

We may disclose the nonpublic personal information we collect about you, as described above, to companies that perform marketing services on our behalf or to other financial institutions with which we have joint marketing agreements and to other third parties, all as permitted by law.

We are permitted to disclose personal health information (1) to process your transaction with us, for instance, to process claims or to prevent fraud; (2) with your written authorization, and (3) otherwise as permitted by law.

 

Sharing information with affiliates

We have affiliates that offer a variety of financial products and services in addition to insurance. Sharing information enables our affiliates to offer you a more complete range of products and services.

We may disclose nonpublic personal information, as described under Information we collect, to our affiliates, which include:

  • Financial service providers such as insurance companies and reciprocals, investment companies, underwriters and brokers/dealers.
  • Non-financial service providers, such as management companies, attorneys-in-fact and billing companies.

We are permitted by law to share with our affiliates our transaction and experience information with you. In addition, we may share with our affiliate’s consumer report information, such as information from credit reports and certain application information that we have received from you and from third parties, such as consumer reporting agencies and insurance support organizations.

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TWO LOCATIONS
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West Palm Beach

(561) 683-2230
1274 North Military Trail
West Palm Beach, FL 33409
(just north of Belvedere Rd
Monday - Friday, 9AM to 6PM
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Lake Worth

(561) 432-6630
3958 Lake Worth Road
Lake Worth, FL 33461
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